Decathlon, customer experience all the way
CA Consumer Finance and Decathlon have signed a new trade agreement that paves the way for more integration in the financing of its global offer.
The stakes
The French brand of sports equipment seeked support in order to achieve its ambitious growth plans. CA Consumer finance responded to this need within the frame of a wide commercial contract signed in October 2018.
Our answer
In the French market, CA Consumer Finance supplied Decathlon not only with electronic signing, but also with its split payment offer on credit sale and a new tablet-based application solution that combines all the finance offers, thereby streamlining the customer’s experience. Decathlon becomes the first partner to go fully digital and offer a complete range of solutions on a single device.