Highlights

Crédit Agricole Consumer Finance has become the consumer credit leader in France (Sofinco and Finaref trademarks) and in Europe.

Crédit Agricole Consumer Finance holds a dominant position in all areas of consumer credit : direct sale, point-of-sale financing (home equipment, vehicle markets,... ), e-commerce and partnerships.
Crédit Agricole Consumer Finance’s multi-channel expertise (network of commercial branches, call centers, internet, mobile) allows it to market a wide range of products and services.

Crédit Agricole Consumer Finance is a loyal partner to major large-scale and specialised retail chains, automobile constructors and institutions (banks and insurrance companies).
Crédit Agricole Consumer Finance offers them benefits of its expertise and develops ad hoc offers and services for them, both in france and abroad.

Always ready to listen to its customers and their needs, Crédit Agricole Consumer Finance teams are constantly looking for the most appropriate solution.

Crédit Agricole Consumer Finance demonstrates the economic and social role played by consumer credit. Going to great lengths to make customer satisfaction one of its priorities, it is committed to financial education in support of the shared responsabilities of lender and borrower.

Credit Agricole Consumer Finance’s reputation, dynamism and growth reflect the permanent adaptation of its offers  to consumers’expectations. This capacity to anticipate customers’needs while optimising its performance is based on widely proven tools, processes and methods, and more particularly on efficient,  and motivated teams.

With almost two thirds of its  activity  managed abroad, and a presence in 22 countries at the end-2010, Credit Agricole Consumer Finance is the European consumer credit leader.
The managed outstandings have  been  multiplied by three on the international stage over the last five years (2010/2005).