Activities and expertise
Partnerships
Partnerships Diversity in France and at the international stage
Crédit Agricole Consumer Finance is characterized by diversity and high value of its partnerships. Next to the institutional partners (insurers), specialised banks, benefit institutions), the Group also tied up narrow links with the largest distance selling companies(La Redoute, Tele Shopping, Vert Baudet, Daxon, Pixmania), department stores ( Le Printemps) as well as the key retails of the non-specialised mass-market retailing (Cora, Intermarché) and specialised (Darty, Fnac, Go Sport, Castorama,...).
Crédit Agricole Consumer Finance's commitment to partners in six principles
- The "White lable": the financing offer is presented to customers under the colors of the partner's brand name both at the point of sale and in direct marketing.
- "Customised": Crédit Agricole Consumer Finance adjusts its products and management methods to the requirements of its partner, which can then choose the elements it requires from the value chain offered by Crédit Agricole Consumer Finance.
- Transparency : at every stage of the partnership, Crédit Agricole Consumer Finance provides total access performance information on both the products and the combined activity.
- Data security : through Crédit Agricole Consumer's information system, each partner receives the benefits of a dedicated IT environment where its data are protected from any improper use.
- The "complete package" : Crédit Agricole Consumer Finance’s commitment is comprehensive : it automatically includes any product developments required by changes in the market or in the regulatory environment.
- The right financial structure : the goal is to offer the flexibility required to meet the shared needs of both partners, the retailer and Crédit Agricole Consumer Finance.
A dedicated structure for optimum quality of service
Crédit Agricole Consumer Finance's partnership activity is managed and implemented through an autonomous structure with its own resources : sales teams, marketing, customer and partner platforms, etc. A structure that guarantees the necessary consistency and synchronicity to provide a fast, smooth and efficient service.
